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Keller Williams Realty Ranked Highest in Customer Satisfaction Among Home Buyer and Seller Segments by J.D. Power and Associates

 

SAN DIEGO, CA August 28, 2012 — According to the J.D. Power and Associates 2012 Home Buyer/Seller Satisfaction Study^SM released earlier this month, Keller Williams Realty, Inc. ranks highest in customer satisfaction in both the home buyer and home seller segments. Keller Williams Realty, Inc. achieved the highest scores in all measured factors across both segments, receiving the highest JDPower.com Power Circle Rating^SM among its competitors overall.

 

“We are so proud to have our associates be recognized once again for leading the industry with the influence and reputations they have in their local communities. They continually demonstrate not only their level of talent, but their commitment to serving our communities with the utmost integrity and highest level of service,” Mark Willis, CEO of Keller Williams Realty, Inc., stated. “Congratulations to all Keller Williams Realty associates. They have certainly earned this prestigious distinction.”

 

The fifth annual J.D. Power and Associates study measures customer satisfaction with the largest national real estate companies within the home buyer and seller segments. Scores are determined by examining three factors of the home-buying experience: agent/salesperson; office; and variety of additional services. For the home-selling segment, agent/salesperson; marketing; office; and variety of additional services are examined.

 

J.D. Power and Associates stated, “[The uncertain economic times] present a challenge for the real estate companies to really work closely with the customers and really hold their hand through the entire process to make them feel more comfortable in the decisions. Keller Williams has set itself apart by performing high in all the areas that are most important to customers specifically with the agent, the offices, and the services that they provide.”

 

“Our agents go above and beyond to help their clients at one of the most personal times in their lives – when they are buying or selling a home. We are incredibly honored and humbled that our associates have been recognized yet again for their incredible levels of service,” says Mary Tennant, President of Keller Williams Realty, Inc.

 

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Disclaimer: Keller Williams received the highest numerical score among full service real estate firms for home buyers and home sellers in the proprietary J.D. Power and Associates 2012 Home Buyer/Seller Study^SM.  Study based on 2,994 total evaluations measuring five firms and measures opinions of individuals who bought or sold a home between March 2011 and April 2012.  Proprietary study results are based on experiences and perceptions of consumers surveyed March-May 2012. Your experiences may vary. Visit jdpower.com

 

About Keller Williams Realty, Inc.:

Founded in 1983, Keller Williams Realty, Inc. is the second-largest real estate franchise operation in the United States, with 675 offices and almost 77,000 associates across the globe. The company, which began franchising in 1990, has an agent-centric culture that emphasizes access to leading-edge education and promotes an economic model that rewards associates as stakeholders and partners. The company also provides specialized agents in luxury homes and commercial real estate properties. For more information, or to search for homes for sale, visit Keller Williams Realty online at (http://www.kw.com). Information about Keller Williams Realty’s international expansion can be found at (http://www.kwworldwide.com).

 

BUYERS – TOP 10

This Month in Real Estate – August, 2012

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August – 2012 – Lowe’s Home Benefits Guide

Lowe’s Inside Out

Is this email not displaying correctly? View it in your browser Add lowesrealtorbenefits@inman.com to your address book to ensure email delivery. Buying & Selling Mortgages Real Estate & Personal Finance Home Improvements Lowes Moving Inside Out Monthly Home Improvement Tips Happy August Amy The sun is about to set on summer. Have you completed all of the items on your home improvement checklist? Take advantage of the last of the long days to spruce up your home. Visit Lowe’s to find everything you need to turn your summer dreams into reality. From expert advice to outdoor furniture, to lighting options and everything in between, Lowe’s has you covered. – Amy Wright, REALTOR® | contact me Pros’ guide to replacing patio spacers Q: The wooden spacers separating the concrete sections of our patio need to be replaced. Each piece is 7/8 inch wide by 48 inches long. The depth varies because each piece has decayed at different rates. It doesn’t look like any of the pieces were nailed or secured. Door clues can pinpoint home’s construction date There’s a little parlor trick I like to pull when I’m doing consulting at people’s homes. I ask them what year their home was built, and before they can answer, I quickly stop them with a raised hand. TRENDS UPDATE 5 great options for shading your yard As the summer sun beats down, there’s nothing better than finding a little refreshing shade. Creating areas of shade around your home pays big benefits in lots of ways. BUYING & SELLING Stop foundation issue from killing sale We bought our home last year. It was a fixer-upper, but our home inspector found no major problems. After spending $75,000 on renovations, we put it on the market and had a buyer in just three days. But the buyer’s home inspector found a foundation problem that our inspector had missed. Read more » MORTGAGES Mortgage rates post second week of gains Mortgage rates have moved higher off of record lows for the second consecutive week amid signs that the U.S. job market is stabilizing, according to a weekly survey by Freddie Mac. Read more » REAL ESTATE & PERSONAL FINANCE Cons of early mortgage payoff DEAR BENNY: I owe $13,000 on my home and would like to pay it off. Read more » Lowe’s in Your Neighborhood Find a Lowe’s near you Locate a store » Get Lowe’s Emails Take advantage of more great ideas and promotions from Lowe’s Sign up today » *This special offering is brought to you by your REALTOR® through membership in the NATIONAL ASSOCIATION OF REALTORS® (NAR) and through Lowe’s partnership in NAR’s REALTOR Benefits® Program. Only real estate professionals who are members of NAR may call themselves REALTORS®. All REALTORS® must subscribe to NAR’s strict Code of Ethics, which is based on honesty, professionalism, and the protection of the public. Lowe’s Customer Care (CON8) 1605 Curtis Bridge Rd. Wilkesboro, NC 28697. View our Privacy Policy. About Inman News® Consumers around the world turn to Inman News first for accurate, innovative and timely information about homeownership and the real estate industry. Known for its award winning journalism, cutting-edge technology and forward-thinking conferences, Inman News is the leading independent source of real estate, news, education and insight. http://www.inman.com customerservice@inman.com  –  800-775-4662  –  www.inman.com This newsletter is intended for: amy@ranchosantafe.com If you wish to edit your subscription or unsubscribe from Lowe’s Inside Out – Monthly Home Improvement Tips, click the link below: Unsubscribe Here © 2012 by Lowe’s®. All rights reserved. Lowe’s and the gable design are registered trades marks of LF, LLC.

August – 2012 – Real Estate Trends

AUGUST – 2012 Newsletter Housing Trends eNewsletter

Welcome to the most current Housing Trends eNewsletter. This eNewsletter is specially designed for you, with national and local housing information that you may find useful whether you’re in the market for a home, thinking about selling your home, or just interested in homeowner issues in general.

The Housing Trends eNewsletter contains the latest information from the National Association of REALTORS®, the U.S. Census Bureau and Realtor.org reports, videos, key market indicators and real estate sales statistics, a video message by a nationally recognized economist, maps, mortgage rates and calculators, consumer articles, plus local neighborhood information and more.



Please click here to view the AUGUST – 2012 Newsletter Housing Trends eNewsletter.

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FHFA Updated Short Sale Requirements

ShortSalesPRFactFinal.pdf